Refund policy
Refund Policy
Last Updated: July 2026
Overview
At Army Stickers, we take pride in providing high-quality military-themed products and excellent customer service. Many of our products are custom-made, printed on demand, or personalized specifically for each order. Because of this, certain restrictions apply to returns, exchanges, and refunds.
Please review this policy carefully before placing an order.
Made-to-Order and Personalized Products
Many items sold by Army Stickers are produced specifically for each customer after an order is placed. Due to the custom nature of these products, we do not accept returns or provide refunds for:
- Change of mind
- Buyer’s remorse
- Incorrect size selected by the customer
- Incorrect customization information provided by the customer
- Ordering mistakes made by the customer
Please carefully review all product details, customization information, and sizing charts before completing your purchase.
Eligible Returns and Refunds
We will gladly provide a replacement, exchange, or refund for:
- Products damaged during shipping
- Manufacturing defects
- Incorrect items received
- Significant printing or production errors
- Products that differ substantially from the item ordered
Non-Eligible Returns
We do not accept returns or provide refunds for:
- Incorrect size ordered by the customer
- Normal variations in color due to monitor settings
- Minor variations that do not affect product functionality
- Sale, clearance, or discounted items
- Requests submitted more than 30 days after delivery
- Items returned without prior authorization
Return Request Window
All return or replacement requests must be submitted within 30 days of the delivery date.
Requests received after 30 days may not qualify for a refund, replacement, or exchange.
How to Request a Return or Replacement
To begin a return request, please contact us and provide:
- Order number
- Description of the issue
- Clear photos showing the damage, defect, or error
Email:
ArmyStickersMIP@gmail.com
Our team will review your request and respond within three business days.
If your request is approved, we will provide return instructions and a Return Merchandise Authorization (RMA) when applicable.
Please do not return products without prior authorization.
Refund Processing
Once the returned item has been received and inspected, we will notify you whether your refund request has been approved or rejected.
If approved:
- The refund will be issued to the original payment method used during checkout.
- Processing may take up to 10 business days after approval.
- Banks and credit card companies may require additional processing time.
Exchanges and Replacements
If a product arrives damaged, defective, or contains a production error, we will replace it with the same product at no additional cost whenever possible.
If a replacement cannot be provided, a refund may be issued.
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to:
- Shipping damage
- Manufacturing defects
- An incorrect item being shipped
- Production errors
Original shipping charges are non-refundable unless required by law.
For returns valued over $75, we recommend using a trackable shipping service.
Sale and Clearance Items
Sale, promotional, clearance, and discounted items are considered final sale and are not eligible for refunds unless they arrive damaged, defective, or incorrect.
Contact Information
For all return, refund, and exchange inquiries, please contact:
Army Stickers
Phone: (877) 329-1609
Email: ArmyStickersMIP@gmail.com
Mailing Address:
American Enterprises, LLC
6921 Independence Pkwy #140
Plano, TX 75023
We are committed to resolving customer concerns fairly and as quickly as possible.